SHIPPING POLICY

Thank you for shopping at Kasbah Spirit. We are committed to delivering your handmade Moroccan rugs and home decor safely and efficiently.

ORDER PROCESSING

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been processed, you will receive a confirmation email with your tracking information.

Orders are not shipped or delivered on weekends or public holidays.

Shipping times vary depending on your location.

Estimated delivery times:

Please note that these delivery times are estimates and may vary depending on the shipping carrier and destination.

Shipping costs are calculated at checkout based on the destination and the size of the order.

From time to time, we may offer free shipping promotions on selected products or orders.

Once your order has been shipped, you will receive an email with a tracking number so you can follow your shipment.

If you do not receive tracking information within a few days after your order confirmation, please contact us.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

While we strive to deliver orders on time, delays may occur due to factors outside our control such as:

Kasbah Spirit is not responsible for shipping delays caused by these circumstances.

If your order arrives damaged or if your package is lost during transit, please contact us as soon as possible.

We will work with the shipping carrier to resolve the issue and assist you with a replacement or refund when applicable.

Please ensure that your shipping address is correct before placing your order.

Kasbah Spirit cannot be held responsible for orders shipped to an incorrect address provided by the customer.

If you have any questions about shipping or your order, please contact us: